Privacy Policy

Above Average Automotive – Florida

Last Updated: January 2026

AboveAverageAuto (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information obtained through our business operations, website, and customer communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Vehicle information (make, model, VIN, license plate)

  • Service history and repair records

  • Payment and billing information

  • Communication preferences

Information may be collected when you schedule service, authorize repairs, contact us, visit our website, or communicate with us by phone, text, or email.

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes.


Information collected via SMS OPT-IN will not be sold, rented, or shared. 

2. How We Use Your Information

Above Average Automotive uses customer information to:

  • Provide automotive repair and maintenance services

  • Schedule appointments and send service updates

  • Prepare estimates, invoices, and payment records

  • Communicate regarding vehicle status and repairs

  • Send maintenance reminders and promotional offers (with consent)

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

3. Communications & Marketing

With your consent, we may send you communications via phone, text message, or email related to:

  • Appointments and service updates

  • Invoices and payment notices

  • Maintenance reminders

  • Promotions or special offers

You may opt out of marketing communications at any time by following opt-out instructions or contacting us directly. Transactional or service-related communications may still be sent as permitted by law.

4. Information Sharing

Above Average Automotive does not sell or rent customer personal information.

We may share information only with:

  • Service providers who assist in operating our business (such as payment processors, SMS/email platforms, or software providers)

  • Legal or regulatory authorities when required by law

All third-party service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect customer information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we work to safeguard your information using industry-standard practices.

6. Data Retention

Customer information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Cookies & Website Data (If Applicable)

If our website uses cookies or similar technologies, they may be used to improve site functionality, analyze usage, and enhance user experience. You may control cookie preferences through your browser settings.

8. Children’s Privacy

Above Average Automotive does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Your Privacy Rights

You may request to:

  • Access or update your personal information

  • Withdraw consent for marketing communications

  • Ask questions about how your data is used

Requests may be made by contacting us using the information below.

10. Changes to This Privacy Policy

Above Average Automotive may update this Privacy Policy from time to time. Changes will become effective when posted or made available to customers.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Above Average Automotive LLC
Phone: (904)742-6596
Email: Aboveaverageautollc@outlook.com
Address: 8439 Alton Ave Jacksonville FL 32211